Trade Counter Sales Advisor
Job description
Join a company that invests in your future.
Haldane Fisher is one of the UK’s leading timber and builder’s merchants, known for innovation, quality, and exceptional customer service. Our success comes from our people — and we’re proud to develop, support, and grow talent across our branches.
We’re excited to welcome a new Internal Sales Representative to our team in Morecambe. If you’re enthusiastic, energetic, and eager to learn, this role offers the perfect opportunity to build a long-term career in a thriving and supportive company.
🔧 What You’ll Be Doing
You’ll play a key role in delivering outstanding service to our customers — whether they’re trade professionals or retail customers. Every day will bring new challenges and opportunities to develop your skills.
Internal Sales
- Respond to and price customer enquiries within agreed timescales
- Follow up on quotations and record outcomes accurately
- Convert quotes to orders at the best possible margin
- Proactively drive sales through outbound telesales
- Provide customers with expert advice and product guidance
- Achieve monthly sales targets set by the Branch Manager
- Build strong working relationships across departments and with customers
Trade Counter
- Serve customers on the trade counter, handling enquiries and purchases
- Build and maintain strong customer relationships
- Ensure products are well-presented, in stock, and easy to find
- Operate tills, process payments, and use our internal systems
General Responsibilities
- Support other departments to meet customer demand
- Take part in stock takes to ensure accurate counts
- Follow all regulatory and legal requirements
- Participate in product and supplier training to grow your knowledge
- Represent the company professionally and courteously at all times
- Work flexibly, including occasional overtime when required
⭐ What We’re Looking For
We’d love to hear from you if you are:
- Highly motivated with a positive attitude
- Customer-focused with strong communication skills
- Willing to learn and develop your product knowledge
- Organised, dependable, and team-oriented
- Comfortable working in a fast-paced sales environment
Experience in timber, hardware, or building materials is helpful — but not essential. If you have the right attitude, we’ll give you the training to succeed.
🎁 Why Join Haldane Fisher?
- A supportive team and a company that invests in your growth
- Ongoing training and development
- Opportunities to build a long-term career
- A proud, well-established brand with a bright future
🚀 Ready to Build Your Career With Us?
If you believe you're the right fit and want to join a dynamic, growing team, we’d love to hear from you.
👉 Apply now at:
haldane-group-careers.com