Shop Supervisor

Are you a logical thinker? Someone that enjoys a fast-paced environment and looking for a new opportunity that will excite you with endless opportunities to develop and progress? At Haldane Fisher we are looking for the right person with a positive, hardworking attitude that will work in a company that is investing in its future and its people.Haldane Fisher are a leading timber and builder’s merchants and have a reputation for innovation and excellence within their field. We have 23 branches across Northern Ireland, England and Isle of Man and are continuing to grow from strength to strength.

Based at our Site in Balmoral, an opportunity has arisen in our Team for an ambitious Shop Supervisor. The primary focus is on driving Sales and ensuring the highest levels of Customer service in an efficient manner.

Reporting to the Branch Manager, the Shop Supervisor will:

• Fully understand Customers requirements both in retail and trade and how that can be married into our business model for superior Customer service and sales growth in a business focused manner
• Help drive process improvements through the organisation from a Customer service perspective taking all available opportunities to improve the Customer experience
• Maximise the opportunities for Customer service improvement in a business focused manner
• Help develop the Customer service culture in their shop team

What do you need to be successful?

• Excellent Customer Service skills
• Highly motivated with a positive, can-do attitude
• Strong organizational and time management skills
• Management / Supervisory experience with the ability to motivate others

The successful person will receive a competitive rate of pay plus benefits including:

• A comprehensive in-house training programme
• Incentive Bonus Scheme
• Contributory Pension Scheme
• 30 days annual leave (inclusive of public holidays)
• Staff Discounts
• Cycle to work scheme
• Health Care Scheme upon passing probation

Applications close 25th February 2026