Haldane Fisher are a leading timber and builder’s merchants and have a reputation for innovation and excellence within their field. The company believes in their people and strives to provide excellent and reliable service to their customers.

An exciting opportunity has arisen for an Operations Manager within the team at our Coleraine Branch. The successful candidate will be enthusiastic, energetic and have a willingness to learn and develop new skills that will equip them for a successful career within Haldane Fisher.

Key responsibilities will include:

• Lead and motivate a multi-disciplinary team to achieve branch KPIs
• Oversee yard operations including goods in/out, customer loading, and site tidiness.
• Ensure high standards of customer service across all touchpoints.
• Manage & maintain health & safety standards across the site.
• Manage stock levels, rotation, and quality control.
• Manage weekly / monthly rotas ensuring cover and customer service levels are kept to a high standard all year round.

Applications for this role are invited from an individual who:

• Has proven experience in operations or yard management, ideally in a merchant or trade environment.
• Is committed to maintaining high standards of health and safety and driving operational excellence across all areas of responsibility
• Has strong leadership and people management skills.
• Is ‘Hands-on’ in their approach and can lead by example
• Is a confident communicator and passionate about providing excellent customer service.
• Has knowledge of timber, building, and hardware products (preferred).
• Holds a forklift licence and experience (preferred).

The successful person will receive a competitive rate of pay plus benefits including:

• Competitive pay with potential to progress in the company.
• Training and support, especially if moving from driving into a branch-based role.
• A supportive team environment.
• Company benefits including staff discount and pension scheme.
• Cycle to Work Scheme
• 30 days annual leave (inclusive of bank holidays)

Closing date for completed applications is Tuesday 16th September 2025

Job Description