Haldane Fisher are a leading timber and builder’s merchants and have a reputation for innovation and excellence within their field. The company believes in their people and strives to provide excellent and reliable service to their customers.

Due to continued growth we wish to recruit an Internal Sales Representative to join our team based at our branch in Heckmondwike. The ideal candidate will have excellent customer service and communication skills and also enjoys working in a fast pace environment.

Main Duties and Responsibilities:

Internal Sales

• Price customer enquiries and return same within required time
• Follow up quotations to a conclusion and properly record outcome
• Achieve the specified order quotation to completion rate at the best possible margin
• Accurately process successful quotations into orders
• Pro-actively promote enquiries and orders by telesales
• Provide advice and assistance to customers to best of ability
• Achieve monthly sales targets as set by the Branch Manager
• Work to develop a positive relationship between Sales Representative(s), other Departments and customers to achieve best results for the company

Trade Counter

• Deal with all retail and trade counter purchases and enquires relating to hardware, building materials and timber sales
• Maintain and build relationships with all customers
• General housekeeping of the department to ensure all products are adequately stocked in a clean and presentable manner
• Cash handling, operation of counter tills and computer system

General

• Work within other departments as requested to meet customer demands
• Participate in company stock takes ensuring an accurate count of all stock
• Ensure compliance with all regularity and legal requirements
• Co-operate and assist with other departments to achieve sales
• Continually update your knowledge of products by participating in company and supplier training to achieve sales targets 
• Act all times with courtesy and goodwill towards customers to promote the best image of the company.
• Work overtime from time to time at the request of the Company.  This includes a flexible approach to start and finish times
• Any other tasks as required to ensure the efficient operation of the department as requested by the Branch Manager

If this sounds like the role for you, we would love to hear from you.

Closing date: Wednesday 03 December