Plumbmaster, a specialist division of Haldane Fisher, supplies high‑quality plumbing and heating materials to the construction industry across Northern Ireland. Known for our technical expertise, dependable service, and strong relationships with trade customers, we continue to grow—and we’re looking for the right people to grow with us.

We are currently recruiting a Counter Sales Advisor to join our Ballymena Plumbmaster branch. This is an excellent opportunity to build a long‑term career with a successful and forward‑thinking merchant, offering stability, development, and genuine progression within a well‑established local team.

Key Responsibilities

• Deliver outstanding customer service at the trade counter

• Advise customers on plumbing and heating products and solutions

• Process sales transactions accurately using tills and internal systems

• Pick, pack, and prepare orders safely and efficiently

• Maintain a clean, safe, and well‑organised branch

• Support stock control, merchandising, and overall branch operations

• Identify sales opportunities and assist with technical queries

About You

• Strong communication skills with a professional, customer‑focused approach

• Ability to build and maintain strong relationships with trade customers

• Experience in a fast‑paced customer service or trade counter environment

• Knowledge of plumbing and heating products (or a willingness to learn)

• Proactive, reliable, and detail‑focused with a strong sales mindset

• Forklift licence desirable (training can be provided)

What We Offer

• Competitive salary

• Staff discount scheme

• Comprehensive training and development opportunities

• Incentive bonus scheme

• Contributory pension

• 30 days annual leave (including public holidays)

• Healthcare Cash Plan (Westfield Health)

• Supportive team environment with real career progression opportunities within Haldane Fisher